Terms & Conditions
1. Acceptance of Terms
Welcome to Porch Fixr (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of [website URL] (the “Site”) and any related services (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Description of Services
We operate an online platform that connects homeowners (“Users”) with independent, third-party home service professionals and contractors (“Service Providers”) for home repair, maintenance, and improvement projects. We are not a contractor, do not employ Service Providers, and do not ourselves perform any home repair or improvement work.
3. Independent Contractor Relationship
Service Providers listed or matched through the Site are independent businesses and are not employees, agents, partners, or representatives of ours. We do not supervise, direct, or control the work performed by any Service Provider. Any agreement for services, including pricing, scheduling, and scope of work, is solely between the User and the Service Provider.
4. Eligibility
You must be at least 18 years old and capable of forming a legally binding contract to use the Site. By using the Site, you represent that you meet these requirements.
5. User Accounts
You may be required to create an account to request quotes or access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.
6. Service Provider Vetting Disclaimer
We take reasonable steps to verify licensing, insurance, and background check status of Service Providers at the time of onboarding, as described on our About Us page. However, we do not guarantee the ongoing accuracy of this information, the quality of work performed, or the outcome of any project. Users are encouraged to independently verify credentials and obtain written contracts directly with any Service Provider before work begins.
7. Quotes and Pricing
Cost estimates, cost guides, and pricing ranges displayed on the Site are provided for general informational purposes only, based on aggregated project data, and do not constitute a binding quote. Actual project costs are determined solely between the User and the chosen Service Provider.